If you have any questions or need assistance, please contact our support team.

Email: support@koispirit.ai

What are Spirit Credits?

They are your monthly balance for search, preparing documents, and summaries. Reading the Bible and the daily verse never uses credits.

How do my files show up in search?

Upload to My Space, run Prepare on the file (it costs credits), then ask in Search. Once prepared, that file can be quoted in answers alongside Scripture.

What does WhatsApp sync do?

On Basic, connect WhatsApp and save chats or attachments to My Space. Prepare them the same way as any upload, then search across everything in one place.

What is the difference between Basic and Pro models?

Basic models use fewer credits per search or summary page. Pro models use more and are meant for tougher questions. Free includes Basic only; Basic unlocks Pro.

Can Free users use Pro models?

No. Pro models are on Basic. On Free you still get Basic models for search and summaries.

Do unused credits roll over?

No. Each billing period starts fresh, based on your plan and cycle.

How much My Space storage do I get?

Free includes 1 GB; Basic includes 5 GB. WhatsApp imports count toward the same limit.

Can I stay on Free forever?

Yes. Free is not a trial. You keep Bible reading, daily verse, and a monthly credit balance. Upgrade when you want more credits, Pro models, or WhatsApp sync.

When will payment be available?

Checkout is not live yet. Use the app free today and upgrade when billing opens.

Can I switch billing cycles later?

Yes, once subscriptions launch. Your Spirit Credits balance will match the cycle you choose.